United Airlines – the fine print doesn’t matter.

| April 14, 2017

I trust my airline to treat me fairly and get me there safely. I don’t expect them to beat me up before the plane has left the tarmac. I accept that turbulence might throw me around and trust the airline’s employees will do their best to limit my injuries – not cause them while we are still on the ground!

QANTAS – the Un-Australian Airline?

| October 29, 2011

To be fair, QANTAS had a great safety record up to the last few years, which would be fine if I had a time machine to go back and fly on one of those planes. I don’t and I’m stuck on this plane now, with a disgruntled staff, repairs done in some third world nation for the lowest dollar, all administered by a management that is bleeding the company dry while it tries to tell me the Indian accent from “the captain speaking” is safe and normal for an Australian airline.

Does Qantas think we’re stupid?

| August 25, 2011

If Qantas thinks we are so blind, maybe they think we wont’t notice an engine falling off or a baggage door not shut properly?